FAQs
The Answers You Need
A convention usually takes place over a 2 day weekend. Conventions have special themes such as tv-shows, movies or manga. Attendees meet their favorite celebrities. They can attend panels, get autographs/photos or they can also have a more private meeting with them.
What is a convention?
01. Select: Pick the convention you’d like to attend on the Conventions tab or on our Home page. You’ll find all the information regarding the chosen convention.
02. Ticket office: Go to the online ticketing of your convention by clicking on the button "Ticketing" you can find it on the page of the chosen convention.
03. Print: Once you’ve made your purchase you will receive your tickets by email they need to be printed and showed the day of the convention.
04. Dream: Live a dreamy day with all the activities offered and share your best photos by tagging us on social media @dreamitcon! Some of you might end up in our gallery ;)
What is the process?
In order to attend a convention you need to buy a pass (they’re in limited quantity) on our online ticketing. The prices may vary depending on the event. Please note that the passes are not exchangeable nor refundable (except if the convention is cancelled). It is STRICTLY FORBIDDEN to resell your pass without our consent and we reserve the right to cancel a pass if the Terms & Conditions are not respected. The pass WON'T BE refunded. If you'd like to upgrade your pass please do not purchase a new ticket. For an upgrade you'll have to send an email to june@dreamit-conventions.com
How can I attend a convention?
We have a partnership with AirFrance please follow this link for more information on discounts.
Do you have discounts on plane tickets?
We have preferential rates at an hotel nearby each conventions for more information please go to our Contact Page.
Do you have discounts on hotels?
Before buying extra tickets it is MANDATORY to already own a pass. If you come to the convention with extra tickets without having bought a pass we won’t let you access the convention and NO REFUNDS will be made.
Can I buy an extra without having a pass?
You need to fill out a parental authorization with your legal tutor you can download it here. The day of the convention, you will also need to bring with you a copy of the identity card of your legal tutor. If you are under 14 years old, you need to be accompanied by an adult (the adult also needs to own a pass). For more information please refer back to our Parental Consent page.
Can I attend the convention if I'm a minor (under 18)?
To retrieve your pass and extras you need to print all your PDF tickets, your identity card and in case needed a parental authorization.
How can I get my pass?
Yes, conventions are accessible to people with disability/hidden disability. Please send us an email at dreamitcon@gmail.com before the convention in order for us to allocate you a seat on a designated area. Also, you’ll have a priority on all of the activities.
Can disabled people attend your convention?
Before buying extra tickets it is MANDATORY to already own a pass. If you come to the convention with extra tickets without having bought a pass we won’t let you access the convention and NO REFUNDS will be made.
Can I buy an extra without having a pass?
Photoshoot: 1 picture with the celebrity taken by a professional photographer. 1 tickets = 1 photo = 1 attendee. For all group photoshoot, duos and trios, we allows two attendees on the same photo with only one ticket.
Autograph: A moment for you to get an autograph by the celebrity. 1 ticket = 1 autograph. It's the ONLY time you can give a gift to the guest.
Selfie: The selfie will be done during the photoshoot session with your phone or polaroïd.
Meeting Room: 30 minutes with the celebrity in a small commitee (30 pers max.). The disponibility of the tickets is very limited.
Polaroid Lounge:A unique moment where you can have your Polaroid photo taken with each of the actors present. You will also benefit from a small privileged moment to speak with them. Note that the Polaroid Lounge lasts 30 minutes and is done in small groups (20 people max). The availability of tickets is therefore very limited. Note that we provide the Polaroid photos.
1 on 1 : The 1 on 1 is a special moment where you will be alone with the guest and its moderator for 3 min (be aware that some 1 on 1 are 2 min, this will be specified on the ticket). A selfie with the guest is included at the end of the activity.
3 on 1 : The 3 on 1 it's you and two of your friends (be aware that the whole group needs to have a 3 on 1 ticket in order to do the activity) the guest and the moderator for 5. Please email your group to june@dreamit-conventions.com or go to our Contact Page. If you don't have a group we can add you to a group at random. A selfie with the guest is included at the end of the activity.
Special Activity : For some events we'll be doing special activities, dance class, singing class, karaokes, boardgames. The detail of the activity will be specified on the ticket description. The activity will last 30 min and will be limited to 30 attendees.
Party : The party is at the end of the convention. Some guests might be attending the party for a certain amount of time this will be specified on our social media. We usually host themed parties, you'll get more information on the ticket description.
Fast Lane : The Fast Lane ticket grants you priority for some activities, there are also fast lane for guests. More details on the ticket description.
Send in autograph : For this ticket you don't need an entry pass for the event. If you're unable to attend an event we're doing send in autograhs, that will be sent after the event. It's possible to get it personnalized but it cannot exceed 6 words, please email june@dreamit-conventions.com or go to our Contact Page. Be aware that the personalization is at the guest's discretion and we cannot guarantee that your request will be on the autograph. We're doing everything we can to ship the autographs as fast as possible.
Videos : For this ticket you don't need an entry pass for the event. The video is a souvenir of 30 seconds minimum that will be sent to you via a wetransfer link after the event. The videos cannot be shared on social media. It's possible to get the video personnalized but it cannot exceed 250 characters, please email june@dreamit-conventions.com or go to our Contact Page. The video cannot be for several people. Be aware that the personalization is at the guest's discretion and we cannot guarantee that the guest will be replying to your message. We're doing everything to get the videos to you as fast as possible.
ALL PERSONAL PHOTOS AND/OR VIDEOS ARE STRICTLY PROHIBITED DURING THE CONVENTION (EXCEPT PANELS), AT RISK OF BEING BANNED FROM THE CONVENTION WITHOUT REFUND!
What extras are available?
It's possible that an actor has to cancel its appearance due to his filming schedule or any other circumstances. We have no control on those situations. However, if it happens, you’II get a refund on the extras of the guest, the entry ticket will not be refunded. You will only need to send un an email at dreamitcon@gmail.com or contact us on our Contact. You can also replace your extras with another guest, if the guest is not of the same value you'll need to pay the difference. However, your PASS won’t be refunded in case on a guest cancellation.
What happens when your favorite actor has to cancel its appearance ?
An Extra Guest is a guest (actor) who is not included in any pass (except VIP pass). His extras will be available in a limited quantity.
What is an Extra Guest?
A Bonus Guest is a guest (actor) who is not included in any pass because his contract is different than the rest of the guests, but his extras will be available in a limited quantity.
What is a Bonus Guest?
A few days before a convention, you'll find the schedule of the event on the page of the event. You have the possibility to download it in order to organize your D-Day activities.
How can I get the schedule for a convention?
During the convention, you will be authorized to take pictures during the panels if you’re not using the flash. However it is strictly forbidden to record the panels. Please note that it is strictly forbidden to take photos or videos of the actors during the extras. We reserve the right to ban someone from the convention if they do not respect these rules, in that case they won’t get a refund.